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For agencies

Every client, properly separated.

A workspace per client, roles per brand, and a review portal where clients approve content without ever seeing your other clients.
See the client portal
Your agency · Clients
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Your agency

Organisation · one workspace per client

  • Fitness Separate workspace
    Internal, then client
  • Café Separate workspace
    Internal review only
  • Hotel Separate workspace
    Internal, then client
  • Fintech Separate workspace
    Internal review only
Client portalFitness only

2 posts waiting for your review

ApproveRequest changes
Client workspaces

One workspace per client.

Each client's accounts, calendar, media, approval rule and results live in their own brand workspace, and people only reach the brands you give them.
  • Separate by designAccounts, drafts, media, approvals and results belong to one client. A social account can only be connected to one brand.
  • Permissions per brandThe same person can be a brand manager for one client, a writer for another and have no access to a third.
  • Isolated at the databaseEvery action is checked on the server, and your organisation's data is kept apart from every other organisation's.
  • Account director4 of 4 clients
    • Fitness: Brand manager
    • Café: Brand manager
    • Hotel: Brand manager
    • Fintech: Brand manager
  • Account manager2 of 4 clients
    • Fitness: Brand manager
    • Café: No access
    • Hotel: Publisher
    • Fintech: No access
  • Copywriter3 of 4 clients
    • Fitness: Writer
    • Café: Writer
    • Hotel: No access
    • Fintech: Writer
  • Freelance designer1 of 4 clients
    • Fitness: No access
    • Café: Designer
    • Hotel: No access
    • Fintech: No access
  • Roles are set per brand and checked on the server.
Client portal

Clients see their posts. Only theirs.

Clients review in a separate portal. They never see your workspace or your other clients, and they don't count as team members.
Review portal · Fitness
Synced
Your agency Fitness

Waiting for your review

  • Tue 10:00 · version 2
    Approve Request changes
  • Thu 12:00 · version 2
    Approve Request changes

No other clients, no internal workspace. Just the posts sent to this reviewer.

  • Only their own postsClients see the content sent to them for review, never other clients or your agency workspace.
  • Tied to the exact versionA client's decision applies to the caption, format, account and media they saw. Any later edit goes back for review.
  • Changes come with a noteRequesting changes needs a note, so your team knows exactly what to fix.
  • Not a team seatClient reviewers don't count as team members.
Approval rules

Sign-off that fits each client.

Internal review always comes first. Turn on client approval for the brands that need it, and leave it off for the ones that don't.

  • Set per brand

    Each client's workspace has its own rule, changed in its settings.

  • Per network version

    Each network's version is approved on its own, by your team and then the client.

  • Edits reset approval

    Any change creates a new version and sends it back to review. Decisions on an old version are refused.

  • Only approved content goes out

    Publishing stays locked until every required approval is in.

How approvals work
Settings · Approval rules
Synced

Fitness requires internal review, then client approval. Café requires internal review only.

Approval unlocks publishing. A network can still refuse a post, and it then shows as Failed with the reason.

Client onboarding

From new client to first post.

What bringing a new client into Trabbly looks like, step by step.

  1. Step 1: Create the client's workspace

    Add a brand for the client. It gets its own accounts, calendar, media library and results.

  2. Step 2: Set the approval rule

    Choose whether posts need the client's approval after your internal review.

  3. Step 3: Connect their accounts

    Someone with access to the client's Pages and accounts signs in with each network and picks the ones to connect to this brand.

  4. Step 4: Give your team roles

    Add the people who'll work on this client and choose each person's role on this brand.

  5. Step 5: Invite the client reviewer

    The invitation carries your agency's name, logo and colour, and leads to the client portal only.

  6. Step 6: Publish the first post

    Draft, review internally, send for client approval, then publish. Scheduling for each network opens after its first post is published and confirmed.

Agency branding

Your agency's name on it.

Set your agency's name, logo and colour. They replace Trabbly's across your workspace, the client portal and the invitations you send.
  • Your agency name, logo and colour Available
  • Across your workspace, the client portal and invitations Available
  • White-label custom domain Planned
Try an agency colour
Client portal
Synced
Your agencyFitness
ApproveRequest changes
Invitation email
Synced
Your agency Invitation

You've been invited to review posts for Fitness.

Open the review portal
Your own domain for the workspace and portalreview.your-agency.comPlanned

Your colours Your logo and colour replace Trabbly's in the places shown.

Reporting and plans

Results per client, honestly labelled.

Each client's results sit in their own workspace, showing only what the networks reported, with the source and capture time beside every figure.

  • Per client and per account

    Results stay inside each client's workspace, next to their accounts.

  • No blended totals

    Nothing is added up across networks or estimated.

  • Metric collectionPlanned

    Collecting metrics from the networks is rolling out.

  • Scheduled client reportsPlanned

    Planned for a later release.

Hotel · Results
Last 30 days
HotelMetric collection is rolling out
  • Reported by the network
  • Reported by the network
  • Reported by the network

    No data: the account is missing the insights permission.

Shapes only, no real figures. No cross-network totals or estimates.

Suits agencies

Growth

Approvals and client review, for up to five client brands.

See what Growth includes

Suits agencies

Enterprise

A custom plan shaped around your agency and its clients.

See what Enterprise includes

Want to see this with your own content?

Book a demo and we'll show how it fits the brands and people you work with.

Demo details

Say hello to Trabbly.

Book a relaxed walkthrough shaped around your brands, networks and the way your team signs things off. We'll show you what's live today, what's coming next, and how it would fit the work you already do.
  • Shaped around your brands
  • Honest about what's live
  • No social passwords, ever
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